On this website (kingsleyheal.com, hereinafter referred to as “the Site”), the terms “we”,”us” and “our” all refer to Kingsley. We provide you, the user, with access to this Site and all the information, tools, and services available on it, subject to your acceptance of all the terms, conditions, policies, and notices set forth herein. By visiting the Site or making a purchase from us, you enter into our “Service” and agree to be bound by the following Terms of Service (hereinafter referred to as the “Terms”), including any additional terms, conditions, and policies referenced herein or accessible via hyperlink. These Terms apply to all Site users, including but not limited to browsers, suppliers, customers, merchants, and content contributors. Any new features or tools added to the Site will also be governed by these Terms. You can review the latest version of the Terms on this page at any time. We reserve the right to update, modify, or replace any part of these Terms by posting the updated or revised content on the Site. It is your responsibility to check this page regularly for changes. Your continued use of or access to the Site after such changes are posted constitutes your acceptance of the modified Terms. For any questions, please contact us via email at info@kingsleyheal.com. About Us Established in 2016,Kingsley is a professional provider of wellness and therapeutic products, dedicated to delivering high-quality solutions that support health and well-being for customers worldwide. You can reach our customer service team at any time via email: info@kingsleyheal.com. General Terms We reserve the right to refuse service to any individual for any reason at any time. You acknowledge that your content (excluding credit card information) may be transmitted unencrypted and may involve the following: Transmissions across various networks; Adjustments to comply with the technical requirements of connected networks or devices. Note that credit card information is always encrypted during network transmission to ensure security. Without our prior written permission, you may not reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, the use of the Service, access to the Service, or any contacts on the Site through which the Service is provided. Online Store Terms By agreeing to these Terms, you confirm that you have reached the age of majority in your state or province of residence. If you have minor dependents using the Site, you confirm that you have obtained the necessary consent for them to do so. You shall not use our products for any illegal or unauthorized purposes, nor shall you violate any laws and regulations of your jurisdiction (including but not limited to copyright laws) when using the Service. You are prohibited from transmitting any worms, viruses, or any code with destructive properties. Any breach or violation of these Terms will result in the immediate termination of your access to the Service. Accuracy and Timeliness of Information We shall not be liable for any inaccuracies, incompleteness, or outdated nature of the information provided on the Site. The content on the Site is for general informational purposes only and should not be the sole basis for decision-making. It is recommended that you consult primary, more accurate, complete, and up-to-date information sources before making any decisions. Any reliance on the content of the Site shall be at your own risk. The Site may contain historical information, which is provided for reference only and does not reflect the latest situation. We reserve the right to modify the Site content at any time, but we have no obligation to actively update the information on the Site. You agree that it is your responsibility to monitor changes to the Site. Modifications to Services and Products Product prices are subject to change without prior notice. Product images on the Site are for illustrative purposes only. While we strive to display product colors and images as accurately as possible, we cannot guarantee that the color display on your computer monitor is completely precise, and the actual product you receive may differ slightly from the images shown. We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice. We shall not be liable to you or any third party for any modification, price adjustment, suspension, or termination of the Service. Certain products or services may only be available for purchase through the Site. These products or services may have limited stock and are subject to return or exchange only in accordance with our Return Policy. We do not guarantee that the quality of products, services, information, or other materials purchased or obtained by you will meet your expectations, nor do we guarantee that any errors in the Service will be corrected. Returns and Exchanges To initiate a return or exchange, please contact our customer service team via email at info@kingsleyheal.com. When contacting us, please provide photos of the product, its packaging box, the shipping label, along with your order number. We strongly recommend that you retain the original packaging or take a photo of the product code before discarding the packaging. For detailed rules, please refer to our Warranty & Return Policy. User Comments You agree that your comments will not infringe on any rights of third parties, including but not limited to copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain libelous, unlawful, abusive, or obscene content, nor any computer viruses or other malware that may affect the operation of the Service or related websites. You may not use a false email address, impersonate others, or otherwise mislead us or third parties regarding the origin of your comments. You are solely responsible for the content and accuracy of any comments you post. We assume no responsibility or liability for comments posted by you or any third party. Personal Information The submission of your personal information through the Site is governed by our Privacy Policy. You can view the full text of our Privacy Policy by accessing the dedicated link on the Site. Errors, Inaccuracies, and Omissions From time to time, the Site or Service may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping fees, delivery times, and product availability. We reserve the right to correct such errors, inaccuracies, or omissions, and to update information or cancel orders if any content on the Service or related websites is found to be inaccurate, at any time and without prior notice (even after you have submitted your order). We have no obligation to update, amend, or clarify information on the Service or related websites (including but not limited to pricing information) unless required by applicable law. The presence of a specific update or refresh date on the Service or related websites does not imply that all information on the platform has been modified or updated. Disclaimer of Warranties We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free, nor do we warrant that the results obtained from using the Service will be accurate or reliable. You agree that we may suspend the Service for an indefinite period or terminate it at any time without prior notice to you. Under no circumstances shall Kingsley Heal, nor our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind (including but not limited to lost profits, lost revenue, lost savings, data loss, replacement costs, or similar damages). This limitation applies regardless of whether the damages are based on contract, tort (including negligence), strict liability, or other legal theories, and whether they arise from your use of the Service, products purchased through the Service, or any other claims related to your use of the Service or products (including errors or omissions in content, or losses or damages incurred due to the use of content or products posted, transmitted, or made available via the Service), even if we have been advised of the possibility of such damages. Since some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such regions, our liability shall be limited to the maximum extent permitted by local law.
